At Last Moment Tuitions ("we", "us", or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect when you visit https://prepfocus.lastmomenttuitions.com, how we use it, and your rights regarding it. By using our platform, you agree to the practices described here.
1. Information We Collect
Information you provide directly:
- Account registration details (name, email address, password)
- Profile information you choose to add
- Payment details processed securely through our third-party payment partners (we do not store full card numbers)
- Messages or queries submitted via contact forms or email
Information collected automatically:
- IP address, browser type, operating system, and device identifiers
- Pages visited, time spent, clicks, and navigation paths
- Referring URLs and search terms that led you to our site
- Course progress, quiz scores, and learning activity (to save and display your progress)
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account and provide access to purchased courses
- Save and sync your learning progress and practice quiz scores across devices
- Process payments and send purchase confirmations and receipts
- Send important service communications (e.g., account updates, course availability)
- Send promotional emails and course recommendations — you can opt out at any time
- Improve our platform, content, and user experience through aggregated analytics
- Respond to your support requests and enquiries
- Comply with applicable laws and prevent fraud or abuse
We do not sell your personal information to third parties.
5. Data Security
We implement industry-standard security measures including HTTPS encryption, secure password hashing, and access controls to protect your personal data. While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account.
In the event of a data breach that is likely to affect your rights or freedoms, we will notify you and the relevant authorities as required by applicable law.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. If you delete your account, we will delete or anonymise your personal information within 30 days, except where we are legally required to retain it (e.g., for financial records).
Aggregated, de-identified data that cannot be used to identify you may be retained indefinitely for analytics purposes.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal data ("right to be forgotten").
- Portability: Request your data in a structured, machine-readable format.
- Opt-out: Unsubscribe from marketing emails at any time via the link in any email we send.
- Withdraw consent: Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, email us at contact@lastmomenttuitions.com. We will respond within 30 days.
8. Children's Privacy
Our platform is intended for students aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal data, please contact us immediately at contact@lastmomenttuitions.com and we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. For material changes, we will notify you by email or by placing a prominent notice on our website at least 14 days before the changes take effect. Your continued use of Last Moment Tuitions after changes are posted constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us: